Automate the work you repeat. Your team stays in charge.
WhatsApp replies, quotes, bookings and reports, done by AI inside the tools you already use. You choose: your staff approve each one, or it runs 24/7. One task first.
Reply within one working day · No commitment · Quote after one chat
WhatsApp · Dental clinic, Saturday night
Proposal P-0412 · Draft for your approval
Accounting firm · Monthly bookkeeping
Drafted from your call notes. Revision 1. Every change logged.
Example with made-up data. The assistant drafts, a person approves, the system logs who did what.
Connects with
What repeat work can you take off my plate?
77 AI Solutions automates the repeat work an owner or front desk does by hand: replies, quotes, bookings, answers to the same questions, receipts, reminders and staff admin. Nine kinds are below. Each is built one at a time into the WhatsApp, Sheets and email you already use, with staff approving each reply or the AI answering 24/7.
WhatsApp and lead replies
Answers price, hours and availability from your own list, asks the one question that qualifies the lead, offers a slot, and hands anything else to a person. Runs after hours too.
Example: dental clinic, Saturday 10:42 pm. Price and slot answered, approved by reception at 10:44.
Saves: after-hours replying and lost enquiries
Website and social chatbot
A chat window on your website, Messenger or Instagram that answers from the same list as your WhatsApp agent, takes the visitor's name and number, and hands the rest to a person.
Example: law firm website, 11 pm. Visitor asks about fees, gets the range, leaves a number for a callback.
Saves: website visitors leaving without asking
Quotes, invoices and documents
A customer's message or a filled form becomes a draft quote, invoice or proposal in your format, from your price list. You approve, it sends and files the copy.
Example: accounting firm. Engagement letter drafted from call notes, fees marked [confirm fee].
Saves: typing every quote by hand
Receipt and invoice scanning
Staff photograph a receipt or supplier invoice on WhatsApp. The AI reads the amount, date, vendor and tax, files it in your Sheet or accounting tool, and flags anything unclear.
Example: café. Twelve supplier receipts photographed on Friday, entered by Monday 9 am, two flagged for the owner.
Saves: month-end data entry from a shoebox of receipts
Appointment booking
Customers book, move or cancel over WhatsApp. The slot comes from your calendar, the reminder goes out the day before, and a no-show gets one follow-up.
Example: aesthetic clinic. Consultation booked Thursday 2 pm, reminder Wednesday 5 pm.
Saves: phone tag and no-shows
Customer FAQ answers
Answers from your own manuals, price list and policies, for customers and new staff, with the source shown under each answer. Anything off-list goes to a person.
Example: "Is parking free after 6 pm?" answered from the clinic's own parking note.
Saves: answering the same question again
Follow-ups and reports
Service due dates, unpaid invoices and Monday's sales summary from your Sheet, sent on schedule, replies routed to the right person.
Example: dental clinic. Six-month recall sent from the calendar, replies to reception.
Saves: chasing invoices and compiling the Monday report
Multilingual replies
Customers write in English, Bahasa Malaysia or 中文. The draft comes back in their language; the approval screen stays in yours.
Example: 中文 price question at 9 pm, English approval screen, reply sent in 中文.
Saves: losing the lead nobody on shift could read
Staff admin
Leave requests, shift rosters and onboarding checklists handled over WhatsApp or a Sheet, with every approval logged.
Example: leave request approved by the owner on WhatsApp, balance updated in the Sheet.
Saves: roster and leave chasing in the group chat
Something else eating your week? Tell us on WhatsApp; if we can't automate it, we say so in the first chat.
One ordinary day, with the repeat work handled
Five moments from a made-up clinic day. Each one is an automation from the list above. The owner's phone only rings for approvals and the questions a person should answer.
- 9:00 am
Monday: last week in one message
Sales and unpaid invoices from your Sheet land in your WhatsApp. Nothing to compile.
- 10:42 am
Price enquiry: drafted, ticked, sent
Price and a free slot drafted from your list. Reception ticks it. Customer has the answer in minutes.
- 2:15 pm
After a call: quote in your format
Call notes become a one-page quote on your letterhead, fees marked for you to confirm.
- 5:00 pm
Tomorrow's bookings: reminders go out
Day-before reminders sent from your calendar. Replies route to reception, not your phone.
- 11:03 pm
After hours: answered or handed over
Price and downtime answered from your list. The medical question waits for the doctor at 10 am.
Example with made-up data. Times, prices and names are illustrative.
Where does the time go in your business?
Usually into the same few messages, quotes and reminders, typed by hand every day. Pick the business closest to yours below. Each example is made up and labelled. The tasks are the ones that end up on the owner's own phone: answering prices, confirming appointments, drafting the first proposal after a call.
Treatment questions, answered at 11 pm
ExampleThe assistant answers price, downtime and parking from your list, offers consultation slots, and hands anything medical to your doctor.
More examples: automation for appointment businesses.
Recalls and confirmations that go out on time
ExampleSix-month recalls, appointment confirmations and the day-before reminder, sent from your calendar, with replies routed to reception.
More examples: automation for appointment businesses.
First proposal draft from your call notes
ExamplePaste the notes from a client call, get a one-page proposal or engagement letter in your format, fees marked for you to confirm.
Drafted from call notes of 31 Oct, on your letterhead. Waiting for your approval.
More examples: automation for quote-based businesses.
How does a first automation project go?
One task, planned for two to four weeks. 77 AI Solutions watches how you do the task today, including the exceptions. We build it where your team already works, so nothing new to learn. You choose: staff approve every draft, or it answers 24/7 from your list, with every action logged. Then we look at the next task.
One task first.
You tell us the task that eats the most time. We watch how you do it today, including the exceptions.
Built to fit.
Into WhatsApp, Google Sheets, email or whatever you already use. Nothing new to learn, no new app to open.
You choose how it runs.
Your staff approve every draft, or it answers 24/7 from your list. Every action is logged, so you can always see what happened.
What happens when the AI gets it wrong?
AI gets things wrong sometimes, so every 77 AI Solutions system is built for it. Your staff can approve every reply first. Prices and hours come from your own list, not the AI's memory. Every action is logged, so a wrong reply can be traced to its source and that source fixed. Anything unclear goes straight to a human.
Approval or 24/7, your choice
Drafts wait for a tick from your staff, or it answers on its own from your list.
A log of everything
Who approved what, when, from which source.
Hand-over rules
Medical, legal, complaints and anything off-list go straight to a person.
Approval screen · Reception · Saturday 10:42 pm
The draft waits here. Nothing is sent until someone presses the orange button, and the press is logged with their name.
Also: be the business ChatGPT and Google's AI recommend.
Each month we check what ChatGPT, Perplexity and Google's AI say about you, then fix the pages and listings that change it. Start with a free AI visibility check.
See the free AI visibility checkIn six Southeast Asian markets, 24% of consumers use AI tools such as ChatGPT and Gemini to support their shopping journey. impact.com with Cube and Dentsu, July 2026, survey of 2,400 consumers.
Frequently asked questions
What does a first project cost?
77 AI Solutions quotes after one chat, because the price depends on the task, the tools you already use and how many exceptions it has. The chat is free and takes about 20 minutes on WhatsApp or a call. You get a one-page quote: what we build, what you check, the timeline, the price and what is not included.
How long does a first project take?
We plan a first project for two to four weeks, from the chat to the day it runs on its own. The first week is watching how you do the task today. Then we build, you test with real messages or quotes, and we fix what the test shows. If the quote says longer, it says why.
Do I need new software?
Usually not. We build into what you already use: WhatsApp, Google Sheets, your email, your accounting tool. If something new is needed, we name it in the quote with its monthly cost. If a task needs a manual to use, we built it wrong.
What happens when the AI is wrong?
You choose. Your staff can approve every reply first, or it runs 24/7 and only sends what your list covers. Prices and hours come from your own list, not the AI's memory. Anything outside the list goes to a human. Every action is logged, so we trace a wrong reply to its source and fix it.
How is this different from a chatbot subscription?
An off-the-shelf chatbot answers from a script inside its own app and sends whatever it writes. What 77 AI Solutions builds answers from your own price list and calendar, inside your own WhatsApp Business account. Your staff approve each reply, or it runs 24/7 within that list. Every reply is logged, so a wrong answer can be traced and fixed.
Is an AI Operating System the same as AI automation?
Not quite. AI automation handles one task, such as replying on WhatsApp or scanning receipts. An AI Operating System joins many automations into one system that shares the same customer records, data and workflows, with a control layer that shows you what needs attention. 77 AI Solutions builds both, and we start with one automation, then add layers.
Where is my data kept, and who sees it?
Your data stays in your own accounts: your Google Sheet, your WhatsApp Business, your email. When an AI model reads a message to draft a reply, we use business accounts whose terms exclude training on your data. Nothing is sold or shared. Details are in our privacy policy.
Do you work with businesses outside Malaysia?
Yes. We are based in Malaysia and work with businesses in any country, in English. Time differences are not a problem for automation work, and the tools we build on run everywhere. Say where you are and which language your customers write in.
What is AI visibility?
When a customer asks ChatGPT, Perplexity or Google's AI who to call, the answer names two or three businesses. AI visibility is how often yours is one of them. 77 AI Solutions checks it monthly with real customer questions and fixes the pages and listings that change the answer.
Tell us the task that eats your week.
Reply within one working day · No commitment · Quote after one chat
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