For appointment businesses
Automation for businesses that run on appointments
77 AI Solutions automates bookings, reminders, reschedules and the questions customers ask before they book, on WhatsApp and your website. Clinics, salons, workshops and classes are examples; if you sell time slots, the same system fits.
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WhatsApp · Hair salon, Sunday night
Thursday · Bookings
Hair salon · 6 bookings
Every change written to the calendar and the log.
Example with made-up data. This salon lets reschedules go out 24/7; prices and complaints wait for staff.
What can an appointment business automate first?
Usually the booking chat itself. 77 AI Solutions starts with the assistant that answers prices and free slots and books the time, then adds reminders, recalls and reviews. The six automations below come from the 28 on our AI Operating System page, picked for businesses that sell time slots.
Booking replies on WhatsApp
Answers price, duration and free slots from your own list, books the slot and confirms it in the same chat.
Example: physio centre, 10:15 pm. Back-pain assessment booked for Friday 9 am.
Saves: after-hours replies and slots lost to slow answers
Reminders and reschedules
A reminder goes out the day before. Customers move or cancel by replying, and the freed slot is offered to someone else.
Example: tuition centre. Saturday class moved to Sunday by reply, parent confirmed.
Saves: phone tag and empty slots
No-show and recall follow-ups
One follow-up after a no-show, and recalls when the next visit is due, sent from your calendar.
Example: dental clinic. Six-month recall sent, patient rebooked by reply.
Saves: recalls nobody had time to send
Website and social chat
The same assistant answers on your website, Messenger and Instagram, and books into the same calendar.
Example: car workshop website, 8 pm. Service booked for Monday 8:30 am.
Saves: visitors who leave without asking
Review requests
Every customer gets a thank-you with your review link after the visit. Any complaint in the replies comes straight to you.
Example: aesthetic clinic. Thank-you sent two hours after the treatment.
Saves: asking for reviews you never get round to
Monday report
Last week's bookings, no-shows and cancellations in one WhatsApp message, counted from your calendar.
Example: salon. 112 bookings, 6 no-shows, Thursday evening full.
Saves: counting the diary by hand
Which appointment businesses can use this?
Any business that sells time slots. 77 AI Solutions builds the same booking assistant for clinics, salons, workshops and classes; only the price list, the calendar and the hand-over rules change. The six below are examples, not a full list. If customers book time with you, the same system fits.
How can a dental clinic automate WhatsApp bookings?
A dental clinic's assistant answers treatment prices and free slots from the clinic's own list, books the chair time and sends the reminder the day before. Six-month recalls go out from the calendar, and replies come back to reception. Staff can approve each reply, or let routine bookings go out on their own.
Always goes to a person: Clinical questions, X-ray and pregnancy questions, complaints.
How can an aesthetic clinic answer enquiries after hours?
An aesthetic clinic gets many treatment questions in the evening. The assistant answers price, downtime and parking from the clinic's list, offers consultation slots and books them. Anything medical, such as suitability or side effects, waits for the doctor, with the full chat attached so the patient never repeats the question.
Always goes to a person: Suitability, side effects, refunds.
How can a salon or spa fill cancelled slots?
When a salon or spa customer cancels on WhatsApp, the assistant frees the slot in the booking calendar and offers it to customers who asked for an earlier time. Reminders go out the day before each visit, and a thank-you with the review link follows it.
Always goes to a person: Complaints, refunds, allergy questions.
How can a physiotherapy or wellness centre cut no-shows?
Day-before reminders ask the patient to confirm with one reply. A slot that is not confirmed by evening is flagged to the front desk, and a no-show gets one polite follow-up offering a new time. The centre's calendar stays the single record of who is booked.
Always goes to a person: Pain or injury questions, treatment advice.
How can a tuition or training centre handle enquiry season?
Enquiries spike before each term. The assistant answers fees, timetables and class levels from the centre's list, books trial classes and follows up parents who did not reply. Class changes and make-up sessions are rescheduled by reply, and the register updates in the same Sheet.
Always goes to a person: Student progress, fee disputes.
How can a car workshop book services on WhatsApp?
The assistant asks for the car model and the service needed, quotes the standard service price from the workshop's list and books a bay. A reminder goes out the day before, and the next service date is set in the calendar when the car is collected.
Always goes to a person: Diagnosis, repair estimates beyond the list.
Other business types: quote businesses · order businesses.
What always goes to a person?
Anything that needs judgement. The assistant answers only from your own list: prices, durations, free slots and policies. Medical or technical questions, complaints, refunds and anything off the list go to your staff with the full chat attached. You choose whether routine replies wait for a staff tick or go out 24/7.
Approval or 24/7, your choice
Bookings can wait for a tick from the front desk, or go out on their own from your list.
From your list only
Prices, durations and policies come from your own list, not the AI's memory.
A log of every booking
Who booked, moved or cancelled what, when, and which message did it.
How does an appointment business get started?
With one task, usually the booking replies on WhatsApp. 77 AI Solutions maps your calendar, channels and price list in a free AI audit, then builds that first task in two to four weeks. Reminders, recalls and reviews follow once the first task runs well.
Free AI audit.
We look at how bookings come in today, which calendar you use and which questions repeat.
Booking replies live.
The assistant answers and books from your list, in approval mode or 24/7, your choice.
Add the next task.
Reminders, recalls, reviews or the Monday report, one at a time.
The full plan, from the first 30 days to day 90, is on the AI Operating System page.
Frequently asked questions
Does it work with my booking system?
Usually. If your booking system offers a connection for other apps, we link the assistant to it. If it does not, Google Calendar or a shared Sheet can hold the slots instead. The free AI audit checks your system first, so the quote says which way we build it before any work starts.
Can it double-book a slot?
It should not. The assistant reads the live calendar before it offers a time and books the slot in the same step. If two customers pick the same slot at once, the second is offered the next free time. Every booking is logged, so any clash can be traced and fixed.
Can customers reschedule or cancel by themselves?
Yes, by replying in the same chat. The assistant moves or cancels the booking within the rules you set, such as no changes within 24 hours, and offers the freed slot to another customer. Anything outside your rules, such as a late cancellation fee, goes to a person.
What does it cost?
77 AI Solutions quotes after one chat, because the price depends on your channels, your booking system and how many tasks you start with. The chat and the free AI audit cost nothing. You get a written quote with the scope, timeline, price and what is not included before any work starts.
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